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Returns & Exchanges Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

How to Return an Item

1
Initiate Return

Contact our customer support team or log in to your account to initiate a return request.

2
Pack & Label

Print the prepaid shipping label we provide and pack the items securely in their original packaging.

3
Receive Refund

Once we receive your return, we'll inspect it and issue a refund to your original payment method within 5-7 business days.

Eligibility Guidelines

  • Items must be returned in their original condition, unworn, unwashed, and with all original tags attached.
  • Sale and promotional items marked as "Final Sale" cannot be returned or exchanged.
  • For hygiene reasons, certain products like underwear, swimwear, and cosmetics cannot be returned unless they are defective.

Need Help?

If you have any questions regarding returns, exchanges, or refunds, please reach out to us at support@ulitar.com.